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Athena Demetriou

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Focus: the University’s change and continuous improvement team

Focus: the University’s change and continuous improvement team

Title Description People Date Captions
Enhancing staff and customer experience at the Bodleian How has Bodleian Admissions team used Focus tools to improve ways of working and enhance customer experience across office-based and remote situations? The Bodleian’s Athena Demetriou talks with Focus team’s Roberta Burtsal. Roberta Burtsal, Athena Demetriou 28 February, 2022
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